Customer Portal

myEXTEDO Portal Login 

myEXTEDO is a personalized customer support portal that’s individually tailored to your needs & existing EXTEDO product purchases. It includes a rich library of resources, downloads and other support materials and you can easily send us your support requests through myEXTEDO.

Create Account

Create a myEXTEDO Account

In case you do not have a Customer Portal account yet, please contact our EXTEDO support team and request your account. To qualify for the Customer Portal account, you must be an EXTEDO customer. 

Icon EMail Question

Email Support

Do you want to contact our support team via email to get your questions answered? Contact us at, our team will get back to you as soon as possible. 

Extended Customer Support Services

We’ve all been there - you’re trying to file a submission under tight time pressures, and something isn’t quite working. These issues could be technical or regulatory in nature, but unless you have an in-house submission support team they can be difficult to track down and resolve. EXTEDO Extended Support Services including its Partner network provide these services for those companies without the luxury of an in-house team. Our experts have an in-depth knowledge of both the technical and regulatory aspects of submissions and can provide assistance to you around the clock.

Extended Customer Support
“Since the EXTEDO solution is easy to use the training process went smoothly. We were working on compiling dossiers almost immediately after the installation.”

Quality Assurance & Regulatory Affairs Manager at PHF SA